Embarking on the 180-kilometre journey north from Adelaide to the Goyder South Windfarm unveils a landscape defined by its vastness and remoteness. Join us as we experience an efficient operation carved out by John Buttrose and his team amidst this challenging terrain.
At this expansive site, the team relies on a temporary workshop and Starlink Wi-Fi, to seamlessly order genuine Cat parts through the parts.cat.com platform. The platform has helped streamline their workflow by providing instant access to availability, pricing, and delivery times, eliminating the need for cumbersome phone calls.
John reflects on the transformative impact of parts.cat.com on his business: “Our operations now extend across civil, mining, and quarrying sectors, with a significant emphasis on bulk earthworks, land development, roadworks, and underground pipe works. There’s simply no going back to the old ways of relying on a parts interpreter or a single person to manage orders. Every mechanic must have the ability to use parts.cat.com, which is not only reliable but also remarkably user-friendly. This way, the mechanics working directly on the machines can easily locate and order the necessary parts, with precise knowledge of delivery times. After the growth we’ve experienced over the past decade, reverting to the old system is simply unthinkable.”
As a mid-sized civil contractor frequently operating in remote locations like Goyder South Windfarm, Buttrose Earthmovers previously faced the frustrating task of making phone calls from the rare hilltop that offered a sliver of reception. However, with the integration of parts.cat.com and the cutting-edge capabilities of Cavpower’s state-of-the-art Parts Centre, they’ve achieved unparalleled control, reliability, and accuracy. This streamlined process has not only accelerated their fleet management but also ensured that machines return to operation swiftly. This newfound efficiency directly contributes to the team’s profitability across all projects.
John further elaborates on the benefits: “Having the same mechanic working on a specific machine, with the ability to open his laptop and see exactly when a part will arrive and to order it directly, has been a game-changer. If a part is urgently needed, we can arrange same-day pickup or delivery, even utilising services like Uber. Additionally, our team can assemble parts lists on SIS, dragging over excel spreadsheets or lists to expedite the process and minimise human error.”
Cavpower also boasts a dedicated technical support team to ensure a smooth and user-friendly experience across the PCC platform. As Buttrose Earthmovers prepares for a similar rate of growth over the next decade, they have full confidence that the parts.cat.com platform, supported by Cavpower’s advanced Parts Centre and expert team, will be pivotal in propelling their business forward exactly when they need it most.
Watch John Buttrose’s Success Story here:
